Let’s talk money. Because you probably read it everywhere — Chatbots are great for lead generation. Chatbots are very cost-effective. And you’re convinced of their usefulness. But are you really sold? Not until you get the answer to the most prominent question you have as a decision-maker — “How much…

Precisely why the E-commerce chatbot script matters- is to make the chatbots more conversational, personalized, and empathetic. A good chatbot script could save your customer agents valuable time, reduce operational costs and give you scalable results. Don’t take just our word for it, have a look at some stunning stats- …

We live in an era of “now,” where everything we want needs to be given immediately. From purchase to customer service, your customer is looking for real-time communication. According to a survey conducted by Salesforce, 80% of customers said that the company’s customer service is as important as the products/services…

Precisely why the E-commerce chatbot script matters- to make the chatbots more conversational, personalized, and empathetic. A good chatbot script could save your customer agents valuable time, reduce operational costs and give you scalable results. Don’t take just our word for it, have a look at some stunning stats- 82%…

We live in an era of “now,” where everything we want needs to be given immediately. From purchase to customer service, your customer is looking for real-time communication. According to a survey conducted by Salesforce, 80% of customers said that the company’s customer service is as important as the products/services…

Customer satisfaction is a right, not a privilege. They maintain a crucial indicator of how your service/product is perceived, help build a reputation, and are a source of free brand advocacy. …

In today’s competitive market, businesses must ensure that their brand creates a unique experience for customers. Chatbots allow customers to engage with your brand on the internet and get information and suggestion on products or services. All this without getting bogged down with repetitive tasks like waiting on hold or…

In today’s competitive market, businesses must ensure that their brand creates a unique experience for customers. Chatbots allow customers to engage with your brand on the internet and get information and suggestion on products or services. …

Introduction Conversations have always been at the center of sales, and the transition to the digital space hasn’t changed that. Chatbots are at the forefront of facilitating these conversations on the online front. …